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Parts Coordinator
Job in
Smyrna, Cobb County, Georgia, 30081, USA
Listed on 2026-03-04
Listing for:
Onepower Consulting LLC
Full Time
position Listed on 2026-03-04
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
SUMMARY:
This position is primarily responsible for helping to keep track and publish policies relating to all phases of Parts Department activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
- Assists with administrative duties: answering parts department phone calls and e-mail correspondence, filing, and preparing documents for parts department.
- Maintains and updates Parts Department employees schedule
- Assists with the coordination of projects associated with Parts Department
- Assists with preparation of technical documents and maintenance procedures
- Assists managers with updating SOPs
- Collects, sorts, updates, and determines all information and enters data into spreadsheets and any other programs with minimal errors.
- Liaises with internal and external parties, assess programs, and resolve issues and concerns, ensuring client satisfaction.
- Oversees all interaction with clients to ensure all service requirements are met and no issues arise, making note of instances that may need improvement
- Establishes a standard set of service requirements; assist in training workshop to ensure all parts department employees fully understand the requirements and can follow it precisely
- Interacts with clients who are not satisfied, putting service and communication techniques into practice and resolving any conflicts professionally and answering inquiries respectfully
- Creates reports, making recommendations for areas that can be improved and presenting the information when requested.
- Works with sales and service employees, answering their questions, providing instruction and guidelines and demonstrating the best service techniques for them
- Analyzes sales reports and client account information to gain insight into the best way to provide service for specific clients.
- Performs any other duties assigned or delegated by manager
- Complies with the company's policies and procedures.
- Incorporates THE corporate principles and values. (Corporate principles: generate affluence for people and society. Maintain company growth by providing high level of technology and service.) (Values: customer satisfaction, continuous improvement, and discipline and vitality) into your work and in your teams work.
To perform the job successfully, an individual should demonstrate the following competencies:
- Analytical ability to collect and research data;
Use intuition and experience to complement data collected .
- Problem Solving - Identifies and resolves problems in a timely manner;
Gathers and analyzes information skillfully; willingness to help with alternative solutions;
Works well in group problem solving situations;
Uses reason even when dealing with emotional topics.
- Interpersonal Skills - Focuses on solving conflict, not blaming;
Maintains confidentiality;
Listens to others without interrupting;
Keeps emotions under control;
Remains open to others' ideas and tries new things.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations;
Listens and gets clarification;
Responds well to questions.
- Written Communication - Writes clearly and informatively;
Edits work for spelling and grammar;
Varies writing style to meet needs;
Able to read and interpret written information.
- Teamwork - Exhibits objectivity and openness to others' views;
Gives and welcomes feedback;
Contributes to building a positive team spirit;
Able to build morale and group commitments to goals and objectives;
Supports everyone's efforts to succeed.
- Leadership - Exhibits confidence in self and others;
Inspires and motivates others to perform well;
Effectively influences actions and opinions of others;
Accepts feedback from others;
Gives appropriate recognition to others.
- Business Acumen - Understands business implications of decisions.
- Cost Consciousness - Works within approved budget;
Conserves organizational resources.
- Ethics - Treats people with respect;
Keeps commitments;
Inspires the trust of others;
Works with integrity and ethically;
Upholds organizational values.
- Organizational Support - Completes administrative tasks correctly and on time;
Following Corporate Principles and procedures;
Supports organization's goals and values;
Supports affirmative action and respects diversity.
- Judgment - Displays willingness to make decisions;
Exhibits sound and accurate judgment;
Supports and explains reasoning for decisions;
Includes appropriate people in decision-making process;
Makes timely decisions.
- Motivation - Sets and achieves challenging goals;
Demonstrates persistence and overcomes obstacles.
- Planning/Organizing - Prioritizes and plans work activities;
Uses time efficiently;
Plans for additional resources;
Sets goals and objectives.
- Professionalism - Approaches others in a tactful manner;
Reacts well under pressure;
Treats others with respect and consideration regardless of their status or position;
Accepts responsibility for own actions;
Follows through on…
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