Communications Manager

External Communications Consultant / Contingent Worker Expertise We’re Looking For

• 10-12+ years’ experience as an external communications professional
• Media relations, marketing, content, and social media experience required
• Corporate reputation management-focused public relations preferred
• Public relations agency experience preferred

If you are enthusiastic about creating communications that impact business outcomes, thrive in reputation and issues management scenarios, and are dedicated to defending your company’s brand in an increasingly challenging media environment, we want to hear from you!

As an external communications consultant, you will help with the execution of an external communications strategy aimed at protecting and enhancing Fidelity’s brand, particularly as a good corporate citizen as it supports and uplifts the communities it serves.

You will work across Fidelity, including with the business unit and marketing teams, to organize enterprise-wide and multi-channel opportunities, including the development of news and content that will positively influence external stakeholders’ perception of the brand, while defending and protecting the brand from being pulled into challenging news cycles. You also will work closely with Fidelity’s public relations agency, leveraging their creative and content expertise and maximizing their media relationships.

• You are skilled at getting to know brands fast and can quickly jump in on external communications and storytelling opportunities.
• You’re a media relations and content expert, who draws upon broad experience influencing external audiences.
• You have reputation management expertise, successfully telling positive stories for brands, while safely protecting the brand’s reputation, even in challenging news cycles and environments.
• You are a skilled storyteller with a keen sense of how to create news that will increase how much a brand is perceived as a good corporate citizen, making an impact on customers and communities.

• Developing strong national and regional media relationships on behalf of the brand.
• Collaborating across teams to help others elevate their social impact, community impact and talent work, ultimately supporting and driving one corporate citizenship story for the firm.
• Functioning as a project manager capable of managing multiple and simultaneous projects, ensuring that all efforts meet Fidelity’s high standards in the areas of accuracy, ethics, legal and compliance.
• Being part of an integrated team across Fidelity’s Communications organization.