ABOUT THE ROLE:
The Sr. System's Administrator responsibility is to develop, implement and maintain the organizations in-house, co-located, cloud, and security infrastructure. This includes planning, developing, installing, configuring, maintaining, and supporting all systems, services, hardware, and software.
WHAT YOU WILL DO:Oversees installation, configuration, maintenance, and troubleshooting, of all networks, servers, and cloud infrastructure components.Implements and maintains best practices configurations with a focus around high availability, zero trust security, and least privileged access.Collaborates with team members to provide full oversight of all enterprise systems.Collaborates with technicians and helpdesk employees to ensure knowledge transfer, training and adequate customer service is provided to stakeholders and end-users.Maintains relationships and negotiates with vendors, outsource rs, and contractors to secure and maintain infrastructure and.Researches, evaluates, and implements technologies that align with the business needs and compliance standards of the organization.Conducts research on emerging products, services, protocols, and standards in support of infrastructure procurement and development.Leads technical requirements and implementation efforts for organization-wide projects.Manages, monitors, and maintains servers (virtual, physical and cloud), and their associated operating systems and.Manages, monitors, and maintains all network infrastructure including routers, switches, wireless, and cloud components.Monitors the daily server and storage area network backups and replication at all CU facilities.Understands offsite business continuity and disaster recovery strategy.Assesses and mitigates vulnerabilities and risks on all systems and endpoints through update and patching strategy.Ensures policy enforcement is holistic in both cloud and on-prem environments.Administers and maintains end user accounts, permissions, and access.Oversees security hardware and software including anti-virus and encryption solutions.Assists various departments when end-user hardware/software problems require advanced knowledge (level 2 support).Develops, provides and updates documentation for departmental, auditing, and compliance obligations.QUALIFICATIONS:Education
College diploma or university degree in a related field and 5+ years' work experience preferred.Relevant technical certifications required.Experience/Skills/Knowledge:
In-depth technical knowledge of Microsoft Cloud, Microsoft Server, Network Fundamentals, Security Concepts required.Must have 5+ years direct hands‑on hardware and software troubleshooting.Must have working technical knowledge of Microsoft server and workstation operating systems including Windows Server 2019 & Windows 10/11 required.Must have working technical knowledge of Microsoft 365 and Azure Cloud required.Must have extensive application support experience with Microsoft Office and other common user productivity.Must possess strong interpersonal skills, oral communication skills, and proven analytical and problem‑solving.Must have strong service orientation skills in alignment with the Credit Union's mission and core values.Must possess strong time management skills and the ability to effectively prioritize and execute tasks in a fast‑paced environment required.Ability to conduct research related issues and products asMust be highly self‑motivated andMust have experience working in a team‑oriented, collaborative.On‑call availability for emergency evening and weekend support required.ABOUT:
People helping people is what makes Navigant Credit Union truly special. Our mission is to improve the financial well‑being of the families, businesses, and communities we serve, and have been since our founding in 1915.
At $4 billion in assets, Navigant Credit Union is the largest credit union in Rhode Island and third largest in New England. Our success is founded upon our community‑based values and our belief in putting people first. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year‑after‑year by the Providence Business News.
Our Core Values of "Leadership, Unity, Caring, and Integrity" are the guiding principles for our organization. They are the qualities and/or traits that we consider a high priority for Navigant Credit Union employees.
Navigant Credit Union prides itself on investing in our workforce, while exceeding member expectations. We offer tremendous opportunities for professional development, career advancement, and a best‑in‑class benefits package including robust medical and dental plans, vision benefits, 401(k) with a generous employer match, tuition reimbursement, competitive salaries, paid volunteer days, and more.
If you believe you'd be a great fit, and are interested in joining our team, check out our open positions and apply today!
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