Field Service Engineer

Field Service Engineer - UK Forks Key Responsibilities

• Ensure maintenance and repair of machines to high standards.
• Act as frontline representative for customers, ensuring exceptional service and fostering lasting connections.
• Carry out essential maintenance and servicing of hire machinery on-site with customers.
• Provide breakdown resolutions and effective repair service.
• Troubleshoot and resolve technical/mechanical issues during site visits.
• Collaborate with wider operations teams to identify improvement opportunities.
• Maintain accurate documentation of all repairs, services and customer interactions.

• Experience repairing and servicing plant equipment, including Telehandlers
• Recognised mechanical qualification in mechanical plant or agricultural engineering
• Excellent communication and customer service skills
• Willingness to travel to customer sites as required
• Valid driving licence

• Salary sacrifice pension
• Training where necessary
• Free Tool Hire
• Life Assurance cover 3× salary
• Share save scheme
• Recommend a friend scheme
• Learning & Development – commitment to upskilling and developing our people, structured in‑house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts – a variety of discounts and rewards on thousands of well‑known brands
• Discounts on HP products
• EE mobile contract discount offers
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline – free joining

UK Forks, a division of Vp plc, is a renowned leader in the UK's material handling industry. With a remarkable heritage dating back to Vibroplant's establishment in 1954, UK Forks has built a strong reputation as a trusted specialist in telescopic handlers and tracked access platforms hire.

At UK Forks, we understand the critical role that material handling plays in enhancing on‑site productivity. We are dedicated to providing tailored equipment and solutions that meet the unique needs of our clients, fostering long‑term partnerships and exceeding customer expectations.

Our success lies in the expertise and commitment of our team. As part of our workforce, you will join a company that values excellence and puts customers at the forefront. We operate a centralised call centre, ensuring efficient handling of hire and service inquiries nationwide.

By joining UK Forks, you will become part of a team that strives for excellence, delivering superior quality, unmatched service, and tailored solutions in the material handling industry.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.