Senior Key Account Manager

Salary: Up to 55k base + bonus + benefits

A leading UK Learning & Development provider is seeking a Senior Account Manager to lead and grow a portfolio of high-value customer accounts. This is a strategic role for an experienced account professional with a strong understanding of consultative, solutions-based selling in the L&D space.

You will own a portfolio of established Learning & Development clients, balancing active and dormant accounts
, with a focus on increasing share of wallet, expanding training solutions, and strengthening long-term partnerships. You’ll also act as a role model and senior presence within the account management function.

• Lead senior stakeholder relationships across key Learning & Development accounts
• Drive revenue growth through account expansion, cross-sell, and upsell activity
• Re-engage dormant clients and uncover new learning opportunities
• Build and deliver strategic account plans
• Lead high-level client meetings and commercial discussions
• Prepare and present high-quality proposals and solutions
• Use CRM data and market insight to prioritise pipeline activity
• Collaborate with delivery, finance, bids, and operational teams
• Act as a mentor and role model within the wider team
• Maintain high levels of customer satisfaction and retention

• Proven experience as a Senior Account Manager or similar role in Learning & Development, training, or professional services
• Strong track record of delivering revenue growth across complex accounts
• Experience selling services or solutions (not products)
• Confident engaging with senior stakeholders
• Strategic, commercially astute, and data-driven