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Customer Service Team Leader: Coach & Elevate CX

Job in Slough, Berkshire, SL1, England, UK
Listing for: Success Talent
Full Time position
Listed on 2026-01-11
Job specializations:
  • Management
Job Description & How to Apply Below
A leading recruitment agency in the UK is seeking a Customer Service Team Leader to inspire and coach Contact Centre Advisors. The ideal candidate will have proven leadership experience, strong coaching abilities, and a passion for delivering exceptional customer experiences. Responsibilities include monitoring performance metrics, managing agent schedules, and ensuring high-quality service delivery.

This role offers an opportunity to drive performance within a dynamic team environment.
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