Employee Relationship Manager

Job Description

We’re looking for someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have :

• Build strong, collaborative relationships with HR Business Partners, Advisors, and Generalists to ensure alignment with HR and People Strategy.
• Analyse and review employee survey data, providing actionable insights and facilitating site-based improvement plans.
• Develop and deliver tailored engagement strategies for each account business unit to boost morale and productivity.
• Champion positive union engagement, fostering constructive relationships between account management and union officials.
• Design and deliver training sessions for account teams to promote employee engagement and best practices.
• Create and distribute monthly employee engagement communications to keep teams informed and motivated.
• Support manpower planning and resourcing activities to ensure operational efficiency.
• Analyse retention statistics within business units and implement corrective measures to improve employee retention.
• Provide coaching and mentoring to account management teams, empowering them to take ownership of engagement initiatives.
• Lead the development and implementation of new and existing HR policies, including industrial relations strategies.
• Drive a culture of reward and recognition across account teams, ensuring achievements are celebrated.
• Identify and track clear, measurable KPIs and objectives aligned with HR goals and business requirements.
• Deliver training on employee engagement and succession planning to support career development.
• Maintain open communication channels, recognise achievements, and strengthen the Securitas community.
• Implement new working methods in partnership with the wider HR team to support continuous improvement and enhance customer experience.
• Ensure compliance with company values—Integrity, Vigilance, and Helpfulness—and promote a safe, risk‑aware working environment.

Please note – the responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

• Proven experience in HR or employee engagement roles. (CIPD L5 Desirable)
• Strong communication and influencing skills.
• Ability to analyse data and implement strategic action plans.
• Experience in coaching and mentoring teams.
• A proactive, solutions‑focused approach with excellent organisational skills.
• Ability to provide a 5‑year employment history and cover any gaps where appropriate.
• Right to Work in the UK.
• Ability to uphold and live the Securitas Core Values of Integrity, Vigilance & Helpfulness.

It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise:

• Opportunity – We see potential in every person and situation.
• People – We open our eyes to all that’s good.
• Purpose – We make your world a safer place.

Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.

We are an inclusive employer, proud of our Level 2 Disability Confident status. We support equality through Employee Networks, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month.

• STRIVE – Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
• Dental Plans – A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X‑rays, and treatment.
• HSF Health Plan – Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs.
• Cycle to Work – A super cost‑effective way of getting a brand new bike, cycling equipment or both. Save…