Streetworks Coordinator

Streetworks Coordinator

At Lanes Group nothing is more important than the health safety and well‑being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million (EBITDA £45 m) and over 4,000 employees across a nationwide network of operational locations. Our services cover the majority of the FTSE 100 & 250.

Strong leadership is at our heart, supporting our people and engaging them with purpose, reward and recognition while delivering absolute operational excellence. We are a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.

In this critical role we ensure that our organisation is known for being the best in everything we do. We leave a legacy of absolute quality, compliance and keep our promises at all times – that is our absolute mantra.

Streetworks Coordinator

Customer Solution Centre, Slough, Berkshire

Permanent full time

4 days on – 4 days off, 38.5 hours average per week (working 6:30 am to 6:30 pm)

£27,800 – £30,000 per annum depending upon experience

24 days holiday prorated (plus bank holidays); onsite restaurant; personal learning; workplace pension; onsite parking; free access to wellbeing support

Due to continued growth and development we are now looking for customer‑focused people to join us in our Utility Division working on our Thames Water contract service to deliver real and effective solutions to wastewater network and drainage problems.

• Arrange for street works permits as required and in accordance with procedures.
• Ensure traffic management plans are available in accordance with procedures.
• Assist with the management and administration of permitting, monitoring and coordination of street works activities.
• Work closely with local authorities to open and close permits using street works systems, while ensuring all aspects of the Traffic Management Act are met. Respond to highways comments, PMR and manage active permits to prevent any fixed penalty notices and over‑run charges.
• Schedule and programme high‑volume Thames Water works for multiple teams, issuing road‑closure and parking suspension application forms to local authorities to enable operational delivery.
• Assist with day‑to‑day operational aspects of the project and scope.
• Monitor and identify street works compliance performance risk in relation to Section 74 fixed penalty notices.
• Lead on all aspects of street works coordination, providing clear understanding of all permits.
• Implement change and alignment to department and business strategy.
• Effectively control the processes, resources and data concerning the Highways authority, delivering time‑bound SLAs.
• Liaise with subcontractors on effective updates of all permitting matters.
• Undertake any other reasonable duties, activities or projects as required.
• Be aware of Lanes Group policies and your responsibilities towards them.

What is essential is the ability to work safely, diagnose quickly and deliver practical, efficient solutions to attain the highest levels of customer satisfaction.

• Be hardworking and respectful.
• Comply with health and safety standards.
• Have great interpersonal skills to create relationships with engineers and the wider Lanes Group network.
• Have basic knowledge of Microsoft 365.
• Have solid communication skills (both written and verbal) with professional telephone etiquette.
• Be resourceful and proactive.
• Be able to multitask, prioritise work under pressure and on own initiative.
• Have the ability to deal with people at different levels.

At Lanes Group we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group is a signatory of the Charter for Employer Positive About Mental Health run by Mindful Employer.

IC

Corporate Risk Management, Electronics, Infection Control, Bakery, ELV, Accident Investigation

Full‑time

Years

1