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Customer Service Advisor Jago Consultants
• Slough, GB
Job Description
Job role – Service Advisor
Location – Slough
Salary – Dependant on experience (up to £38,600 OTE)
I am recruiting for an automotive dealership in the Slough area who are looking for an experienced Service Advisor to join their hugely successful dealership.
The successful candidate ideally will have previous experience as a Service Advisor and proven customer service experience skills.
Responsibilities- To manage all service telephone and walk‑in enquiries
- To meet and greet customers, qualify and identify customer’s needs for a vehicle drop‑off
- To progress and update the customer throughout the day
- To discuss and up‑sell additional work to the customer.
- Advise, and forward diarised unsold work
- Carry out inspections where necessary prior to handover to customer
- Teamwork
- Ability to multi‑task
- Ability to work to deadlines
- Confident and professional communication skills
- Highly organised
- Ideally have previous experience as a service advisor
- A good technical knowledge of vehicles
- To have a positive, customer‑focused attitude and approach to your work
- To have a valid driving licence
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