Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders in accordance with company policy.
- Adhere to company limits on cash shortages and overages, and work to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
- Stay current with advertisements and adhere to food safety regulations.
- Follow safety procedures, identify unsafe conditions, and notify management.
- Inspect equipment and report repairs needed.
- Create a welcoming environment for customers and assist with product questions.
- Comply with all relevant laws and company guidelines.
- Work cooperatively in a high-paced, sometimes stressful environment.
- Manage conflicts professionally and act with honesty and integrity.
- Support and assist diverse customer needs, including minors, individuals with disabilities, and seniors.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Illinois, Mariano’s merged with The Kroger Company in 2015. We serve over 40 stores in the Chicago Metro area. We are committed to diversity and innovation, creating great experiences for our customers and communities. Join us to be part of a caring, purpose-driven team.
BenefitsWe offer comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
Additional Information- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Other - Industry: Retail
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