Assistant Store Manager

Base Pay Range

$19.50/hr - $24.50/hr

We are searching for an Assistant Store Manager with previous experience to help support store operations and customer-facing tasks. The assistant will manage store opening and closing operations, ensure store processes run smoothly, and provide a great in-store experience. The role reports to the Store Manager and requires strong attention to detail and expert knowledge of store processes.

• Manage a team of Brand Associates, setting expectations, goals, and developing talent.
• Act as the manager on duty, delivering results while ensuring a positive customer and employee experience.
• Maintain a clean, organized, and safe store environment.
• Set high store standards that reflect the company brand, values, and culture.
• Serve as a subject matter expert on POP MART core business information, including characters, products, and company history.
• Support marketing events such as in-store events, pop-up events, conventions, and new store openings.
• Assist the Robo Shop business, following up with employees and partners as needed.
• Improve sales performance and meet key indicators such as conversion, units per transaction, and dollars per transaction.
• Drive sales of key products such as Blind boxes, MEGA, and accessories.
• Work flexible hours, including nights, weekends, and holidays.

• Execute visual merchandising and marketing directives from business partners.
• Set up marketing decals, props, planograms, and fixtures.
• Re-merchandise the sales floor based on product sell-through, making strategic decisions aligned with business needs.
• Collaborate with Inventory ASM to determine BOH and warehouse inventory levels.
• Perform back-of-house organization, inventory management, receiving/transferring goods, and conduct weekly/quarterly audits.

• Retail industry knowledge, skills, and abilities.
• Confident and comfortable engaging customers to deliver a great experience.
• More than 2 years of store leadership experience in retail.
• High level of ethics, values, integrity, and trust.
• Experience working independently in an ambiguous environment with minimal supervision.
• Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
• Ability to adapt to a fast-paced environment and implement new standardization directives.
• High School Diploma.
• Must be 18 years old or older.

• Regularly lift, carry, and move merchandise and supplies up to 50 lbs.
• Stand and walk for extended periods (up to 6-8 hours per shift).
• Bend, kneel, reach, and climb ladders or step stools safely.
• Perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves.
• Work in a fast-paced environment that may require quick movements and multitasking.
• Work in varying temperature conditions, including stockroom and receiving areas.
• Manual dexterity required to operate standard stockroom tools (e.g., box cutters).

We provide a market-competitive package: 401(k), health insurance, PTO leave, paid sick leave, and opportunities for career development through on-the-job training and short assignments.

POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state, or local law.

Mid-Senior Level

Full-time

General Business, Sales, and Customer Service