Optical Support

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Job Description:

This is a role at a Walmart Optical center, offering patient care and sales.

• Supports Optical care and services: Obtains measurements, verifies, determines, and dispenses prescriptions; counsels, consults with, and educates Customers; assists with eyewear selection; and maintains confidential information.
• Provides optical clinical care: Diagnoses Customers to manage treatment of visual problems and ocular disease; providing effective patient education and counseling; and communicating with key stakeholders (for example, Optometrist, Clinic Staff) to increase understanding of optometric standards under the guidance of Associate Doctor of Optometry.
• Maintains the Optical area: Handles claims and returns, ensures operations align with Company and regulatory standards (HIPAA), and maintains a safe work environment.
• Maintains merchandise presentation: Stocks and rotates merchandise, removes damaged items, zones the area, arranges displays, identifies shrink, prices merchandise, and secures items.
• Receives and stocks merchandise: Organizes and maintains the Optical Area by following Company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other documentation.
• Sells Optical products and services: Assists Customers with purchasing decisions, measures, adjusts, and repairs frames and lenses, completes eyewear/contact lens orders, identifies and verifies prescription information, completes and maintains paperwork, forms, and other required documentation, collecting payments for doctor services, and performing and recording results of optometric pre-tests.

• Respect for the Individual: Embraces differences, creates a supportive workplace, helps associates thrive and attracts top talent. Works as a team, builds trust, communicates effectively, develops others, and recognizes contributions.
• Act with Integrity: Maintains high ethical standards, models Walmart values, holds self and others accountable, supports Walmart’s regenerative goals, and acts selflessly with humility and transparency.
• Service to the Customer/Member: Delivers results with a customer-first approach, makes informed decisions, balances priorities, and considers the impact on the team.
• Strive for Excellence: Displays curiosity, takes calculated risks, demonstrates resilience, drives improvements, embraces new technologies, and supports others through change.

Benefits: Competitive pay, performance-based bonuses, medical, vision, dental coverage, 401(k), stock purchase, company-paid life insurance, PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, voting, short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement. Live Better U (Walmart-paid education program).

Pay: $15.00-$32.00/hour (actual rate depends on location). Additional compensation includes annual/quarterly performance bonuses and potentially a Regional Pay Zone (RPZ) adjustment.

Minimum Qualifications:

• Enrolled in an accredited Optometry school.

Preferred Qualifications: (None Listed)

Location: 3626 Touhy Ave, Skokie, IL , United States of America

Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer.

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