Service Manager
Job in
Skokie, Cook County, Illinois, 60077, USA
Listed on 2026-01-30
Listing for:
W3Global
Full Time
position Listed on 2026-01-30
Job specializations:
-
Management
-
Trades / Skilled Labor
Job Description & How to Apply Below
We are seeking an experienced Service Manager - Commercial HVAC. This position is not office-based. The right candidate will bring deep technical expertise, leadership confidence, and clear communication to the field.
Ideal Candidate Profile- An accomplished commercial HVAC technician ready to take on (or currently performing) a leadership role
- Someone who naturally serves as the technical point of escalation for complex issues
- Comfortable managing client communication, field challenges, and technician support
- A strong problem-solver who remains composed under pressure
- A mentor who is invested in developing and strengthening the technician team
- Act as the primary escalation resource for advanced service and installation challenges
- Travel to job sites to support field technicians and implement effective solutions
- Oversee daily field operations, including scheduling, priorities, and workflow management
- Facilitate clear communication between technicians, clients, vendors, and internal teams
- Manage onboarding and system documentation for new commercial accounts
- Ensure all work meets safety, quality, and performance standards
- Assist with job costing awareness, reporting, and operational documentation
- 10+ years of hands-on Commercial HVAC experience
- Extensive experience with chillers, boilers, and commercial rooftop units (RTUs)
- Previous experience in a leadership, senior technician, or supervisory capacity
- Strong communication, troubleshooting, and decision-making skills
- Comfortable using mobile tools for documentation and field communication
- Valid driver's license with a clean driving history
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