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Data Analyst

Strategic Workforce Optimization Analyst

Job in Skokie, Cook County, Illinois, 60077, USA
Listing for: NorthShore University HealthSystem
Full Time position
Listed on 2026-01-17
Job specializations:
  • Business
    Data Analyst
Job Description & How to Apply Below
A healthcare organization in Skokie, IL, is looking for a Workforce Optimization Analyst to enhance call center efficiency through effective staffing and performance analysis. The role includes forecasting demand, creating schedules, and utilizing workforce management tools to optimize productivity. Candidates should have experience in contact center management and strong analytical skills. The position is full-time, offering a competitive salary and benefits including medical, dental, and retirement options.
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