Customer Delivery Driver
Listed on 2026-01-12
-
Transportation
Delivery
Tesco UK
• Skipton
• Permanent
• Apply by 30-Jan-2026
Availability Window
Days From time To time Sun 14:00:00 23:00:00
Mon 18:00:00 23:00:00
Fri 15:00:00 23:00:00
Sat 14:00:00 23:00:00
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, with the option to work fewer hours (minimum 12).
The table shows the periods of time in the week we'd like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you will have three weeks' notice of exactly when your shifts will be. We support flexibility, so if your availability is close to the advertised times, we would still love to hear from you.
Customers are at the heart of everything we do.
As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. This role is about more than driving – it’s about helping others and delivering great service with a smile.
It’s hands‑on, physical and full of variety. No two shifts are ever the same and our customers look for help in many different ways. Most of the day you’ll feel like your own boss, delivering to your customers while a team of managers and colleagues back at base are ready to support you.
So whether you are looking for flexibility, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.
What is in it for you- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard, with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
- Benefits to suit you – choose what you use from discounts, shares, cycle‑to‑work schemes, and more
- Uniform provided and policies to support you for all life’s moments, big and small
- Access to our colleague networks, providing a space for colleagues from a range of backgrounds to come together. For more information .
- to read more about the benefits we have available for our colleagues.
- Ensuring the van and trays I use are clean and kept tidy/organized.
- Leaving the back yard clean, tidy, and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short‑code items and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customer's time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
- Act quickly to respond to the changing needs of our customers and embrace change within my store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Share ideas with my manager and other colleagues on how we can improve our store for customers.
- Have a valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving…
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