Buffet Restaurants Venue Manager

Venue Manager – Buffets Department

We’re looking for a passionate leader to join us at our Skegness Resort as a Venue Manager in our Buffets department.

• Lead and inspire a high performing team to deliver exceptional guest experiences at breakfast and dinner.
• Maintain high standards of hygiene, cleanliness and brand consistency across the self‑service restaurants.
• Analyse KPIs, monitor performance and drive continuous improvement of service delivery.
• Co‑facilitate and monitor all team training, ensuring food safety, health & safety and brand policies are adhered to.
• Drive guest obsession, operating efficiently and ensuring the guest experience is always the number one priority.
• Conduct regular 121s and development discussions to support the career progression of the team.

• Prior experience in a high volume catering or food environment, where speed and quality are balanced.
• Strong experience of being guest and customer‑facing, with the ability to handle a range of queries and complaints directly.
• Passion for leading, developing and coaching a team through regular 121s and coaching sessions.
• Demonstrated experience of managing rots, multi‑skilled teams and delivering high performance.
• Proficiency in performance management, coaching, training delivery and problem‑solving with a flexible, adaptive approach.

At Butlin’s we deliver fun, excitement and adventure for over 80 years. We’re all about creating smiles, getting stuck in and ensuring our team genuinely cares for each other. If you’re ready to lead a team where guest experience is paramount, this could be the perfect fit for you.