Community Administrator

Community Administrator – Sittingbourne

Forward Trust is looking for an Administrator to support our Swale community drug and alcohol service, based in Sittingbourne, helping ensure smooth day‑to‑day operations and high‑quality data reporting that makes a real difference.

Location:

Sittingbourne
Salary: £22,932
Vacancy type:
Permanent, Full Time
Advertising end date: 19 January 2026

• Provide comprehensive administrative and secretarial support to the Swale service
• Collect, input and monitor data to meet commissioner and organisational targets
• Produce monthly monitoring reports and support audits
• Manage phones, enquiries, post, meeting minutes and communications
• Maintain accurate records across systems including Excel, Outlook, ILLY and Neo
  360
• Liaise with clinical teams, partner agencies and Head Office
• Order stock, maintain office supplies and ensure equipment is in working order
• Support confidentiality, data protection, quality and governance standards at all times

• Strong administrative experience with excellent attention to detail
• Confidence working with data, spreadsheets and case management systems
• Ability to manage multiple tasks and work flexibly across East Kent sites when required
• Professional, discreet and client‑focused communication skills
• A collaborative team player who uses initiative

We are The Forward Trust, a social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have worked with people to build positive and productive lives, whatever their past. We believe anyone is capable of lasting change.

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata for part‑time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6 % in the first two years of service and up to 9 % thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

The Forward Trust commits to providing opportunities to everyone. We welcome applications from people irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, religion, marital status, pregnancy, maternity, and socio‑economic background. Where operationally possible, we will consider flexible work arrangements.

Equal Opportunities statement:
The Forward Trust is an equal opportunities employer and promotes diversity in the workplace.