Grocery Clerk - Market Center; Closing Shift

HAMES CORPORATION and its affiliated and subsidiary companies - Sitka/Ketchikan Alaska

The spirit of Alaska isn't just in our store. It's in our DNA. Forged by independence. Furthered by hard work. Rooted in a legacy that extends back to 1949 when Clarence and Hopewell Rands opened shop in Sitka. Much has changed over the past six-plus decades. But one thing remains the same: our commitment to our customers and our community. Today, Hames Corporation is a fourth-generation family-owned and operated company, and we are much more than the region's number one grocer.

We're a gathering place for doughnuts and coffee. A supporter of local charities, sports teams, education and the arts. A member of the world community with relief efforts for natural disasters. We invest in our employees and empower them to do whatever it takes to delight our customers. At Hames Corporation, we're a family.

Our employees are part of our extended family, joined by the common goal of delivering service that goes above and beyond. In addition to providing competitive compensation, good benefits and flexibility, we empower every employee to do what it takes to delight our customers, whether chasing down a specific item or ordering in a special treat for a landmark occasion. Alaska has long been known for amazing natural resources.

At our company, it just happens to include the human variety.

The Grocery Clerk position allows you the opportunity to learn every aspect of working in a grocery store by providing superior customer service by way of responding to customer inquiries on the sales floor and check stands; including learning specialized areas that require additional developed skills such as produce and service deli. This is a physically demanding position as tasks will require you to assist in maintaining pricing, stocking and rotation of merchandise, and to perform other functions as required.

To be successful in this position you must be someone who cares about our customers shopping experience, and an individual who will strive to make it the best one possible. Additionally, this position may be required to work as demands may require including early morning, evening, weekends, holidays and overtime. If this sounds like you, we invite you to join our team and help us provide the friendliest, most upbeat customer service to our community and patrons alike.

• THE CUSTOMER IS THE FIRST PRIORITY; the entire store is in the forefront of that activity; and every member of the store's team is here to fully support that priority with prompt and friendly service.
• Strive to always provide the best customer service whenever possible.
• Follow the assigned weekly work schedule to ensure adequate coverage in the produce area by maintaining punctual and regular attendance.
• Arrive at work on time and leave per scheduled time unless otherwise directed.
• Work overtime as assigned.
• Dress and groom according to company policy, including uniform, name badge, and hat or apron requirements.
• Always maintain a neat well-groomed appearance.
• Perform all duties in accordance with company rules, policies, safety requirements, and security standards, and all local, state and federal health and civil code regulations.
• Do not chew gum or play on mobile communication devices such as cell phones or tablets during the workday.
• Comply with safety policies and procedures.
• Greet all customers that are within 10 feet of you, and provide them with prompt, courteous service, and assistance.
• Be consistent with the three (3) deep rules; and when you have two or more in line, call for backup assistance.
• Understand operation of cash register and follow all cash handling procedures.
• Check prices and be knowledgeable about location of items in store.
• Be knowledgeable in and able to recognize or differentiate between all the various types of produce carried in the store including differences between varieties of similar cases of products.
• Accurately identify and scan product under correct department (when necessary).
• Promote for sale any current charitable promotions endorsed by the store.
• Efficiently process each customer grocery order. Error free and resulting in a happy and satisfied customer.
• Process all forms of payments (i.e., cash, credit, checks, EBT, WIC, Rain checks, coupons, vouchers, gift cards, etc.) in accordance with Company guidelines.
• Accurately and quickly collect proper payment and provide proper change.
• Assist customers in retrieving items from inaccessible areas or in obtaining products that are either located in warehouse or items they may have difficulty handling.
• Comply with quality control standards and high customer service methods. Be attentive to the customer. This includes looking the person in the eyes and listening to their needs, to accommodate them.
• Become familiar with invoice documents and confirm accuracy of item descriptions, size, quantities, and pricing during vendor product deliveries.
• Assist in receiving and unloading…