Collections Specialist

Job Overview

TEKsystems is seeking a collections specialist to join our client’s team in this direct placement opportunity.

• Investigate, document, and resolve compliance issues by interpreting and applying company agreements.
• Examine detailed financial data to evaluate account status and determine appropriate actions.
• Utilize skip‑tracing methods and online research tools to locate merchants with overdue accounts.
• Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions.
• Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations.
• Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies.
• Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions.
• Maintain thorough and accurate records of merchant communications and associated documentation.
• Digitally organize and manage internal and external files related to merchant accounts.

• Demonstrated expertise in B2B collections within the commercial lending sector, is preferred but not required.
• Professional and composed phone demeanor with a talent for remaining calm and diplomatic in high‑pressure situations.
• Exceptional written and verbal communication skills.
• Proficient in Microsoft Word, Excel, and standard office equipment.
• Meticulous attention to detail, ensuring efficient error identification and resolution.
• Highly adaptable and flexible team player with a collaborative mindset.

This is a Permanent position based out of Sioux Falls, SD.

The pay range for this position is $41,600.00 - $41,600.00/yr.

Benefits are available via email when requested.

This is a fully onsite position in Sioux Falls, SD.

This position is anticipated to close on Dec 18, 2025.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.