District Manager, Retail

Position Objective

Looking for a results-oriented candidate with excellent interpersonal skills. Direct and oversee all operational aspects, including customer service, sales, marketing, and administration.

As the District Manager, you will be responsible for assigning, managing, and directing all work performed within the stores. You will manage staff and foster a positive environment. Along your journey to grow our brand and reach our customers, you will be responsible for the following:

• Oversee operational excellence for stores
• Assist stores in achieving their sales goals and Big 5 ranking
• Ensure operational efficiency in each store
• Ensure marketing efforts are consistent across each store
• Recruit and train store leads and managers, and provide corrective action when necessary
• Responsible for team wellness and conflict resolution
• Support and coach mobile experts
• Ensure each store is providing exceptional customer service
• Create schedules for the stores
• Communicate new promotions, procedures, and bundles with the team
• Conduct monthly one-on-one with store leads and managers
• Ensure all training materials are up to date with the latest changes
• Help create and maintain standard operating procedures
• Ensure the stores adhere to company regulations
• Travel and visit stores regularly

• 5+ years in retail management
• A College degree in management is a plus
• Leadership and decision-making ability
• Excellent time management and organizational skills
• Analytical mindset and problem-solving skills
• Thriving in a fast-paced environment as you build excitement around our products
• Self-motivated and self-starter with strong communication skills and work ethics
• Maintain a high level of professionalism and approach service sales needs with composure, integrity, and compassion
• Strong interpersonal and organizational skills
• Effective at balancing customer needs and performance goals

Support team initiatives. Work alongside peers and store leaders, learning and sharing ideas while serving customers and providing solutions

This is a full-time position
Flexible with the ever-changing environment and the wide range of tasks
Meeting sales quotas and goals leads to bonuses and commissions
Ability to work in other locations as the needs of the business arise
Bilingual (Spanish/English) is a plus
We are more than just a cell phone store. We are driven by our ambition to connect our customers to their loved ones by providing the best service and most cost-effective means of communication. As a diverse team, we learn and grow together as we create a positive and energetic environment. Become a valued member of our team and be part of our story as we change the world one cell phone at a time.