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Center Associate

Job in Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listing for: The UPS Store #2494
Full Time position
Listed on 2026-01-27
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service, Retail Sales
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Full-Time Center Associate

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Full-Time Associates will receive a review after 90 days of employment and are eligible for a raise and monthly bonuses at that time following good employee performance.

RESPONSIBILITIES
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends

    Operates all equipment, software devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • QUALIFICATIONS
    • High school diploma or GED required
    • Strong computer skills, including Microsoft Office and Adobe Suites
    • Outstanding phone skills
    • Strong verbal and written communication skills, including spelling and math
    • Prompt, reliable, and responsible
    • Able to lift 40+ pounds
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    Position Requirements
    10+ Years work experience
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