Quality Manager

Join to apply for the Quality Manager role at Master Brand, Inc.

For nearly 70 years, Master Brand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers.

Our stylish products, expansive dealer and retail network, and dedicated associates have helped us become the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team, and moving forward, and is alive with more than 14,000 associates across 20+ manufacturing facilities and offices.

Visit  to learn more and join us in building great experiences together!

The Quality Manager will support all business units in the facility in developing and executing manufacturing processes to achieve shared objectives across the facility. This role will monitor the Quality System metrics to drive continuous improvement efforts for the facility.

Specific responsibilities include:

• Plan, direct, and lead the company's Quality Management System & Process, ensuring adherence with internal & external requirements.
• Improve, sustain and report KPI performance, leveraging data to prioritize actions and drive continuous improvement.
• Maintain in-process, receiving, and outgoing inspection systems, equipment, gauges, and records in accordance with company Quality Assurance policies.
• Respond to customer issues and direct manufacturing response to ensure satisfied consumers.
• Champion a high commitment and performance culture by actively communicating Master Brand’s Story.
• Champion Master Brand’s Zero Injury Culture through demonstrated commitment to the Always Aware program, site‑specific safety plans, and targeted initiatives.
• Drive customer satisfaction through strict adherence to product specifications, open communication, and timely follow‑up.
• Identify and implement measures to improve production methods, equipment performance, and product quality.

• Plans and aligns; prioritizes work to meet commitments aligned with organizational goals.
• Communicates effectively; develops and delivers multi‑mode communications that convey a clear understanding of unique needs of different audiences.
• Instills trust; gains confidence and trust of others through honesty, integrity, and authenticity.
• Ensures accountability; holds self and others accountable to meet commitments.
• Builds effective teams and drives engagement; creates a climate where people are motivated to their best to help the organization win.
• Drives result; consistently achieves results even under tough circumstances.
• Collaboration; works cooperatively with others across the organization to achieve shared objectives.
• Decision quality; makes sound decisions even in the absence of complete information.

• Bachelor’s degree in Engineering, Business or related field required; advanced degree or professional manufacturing certification(s) preferred.
• 5+ years of leadership experience in a manufacturing organization.
• Proven track record of building a team, managing change, streamlining processes, driving safety, quality, delivery, and cost improvements.
• Strong knowledge and application of lean manufacturing principles; wood industry experience preferred.
• Strong analytical, problem solving, delegation and conflict resolution skills.
• Exceptional leadership, interpersonal, and organizational skills.

Master Brand Cabinets LLC is an equal opportunity employer. Master Brand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state and local laws. Master Brand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories.

It is also Master Brand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Master Brand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at

Actual pay will vary based on qualifications and other factors.

• Not Applicable

• Full-time

• Manufacturing

• Consumer Goods

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