Retail Call Center Manager – Lead & Optimize CX; Hybrid
Job in
Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listed on 2026-02-06
Listing for:
Sunrise Banks
Full Time
position Listed on 2026-02-06
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A prominent financial institution located in Sioux Falls is seeking a Call Center Manager to oversee inbound and outbound operations while managing the customer service team. The ideal candidate will have at least five years of experience in customer service, preferably within retail banking. Responsibilities include motivating staff, managing escalated customer issues, and ensuring excellent service.
This role offers a competitive salary range of $65,331 to $121,328 along with a comprehensive benefits package including medical and retirement plans.
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