Ecommerce Specialist

Join one of the fastest-growing companies in America. Recognized for three years as an Inc. 5000 award-winning company, Silencer Central has achieved over 400% growth in the past three years. Since 2005, we’ve been passionate about compliance, education, and community engagement in firearm sound suppression—making the silencer-buying process simple and accessible. Apply today and be part of our continued growth!

Classification
:
Full time;
Exempt

Shift
:
Monday – Friday, core hours 8:00am-5:00pm

Location
:
On-site

At Silencer Central, we believe in being customer-oriented, getting stuff done and expecting excellence in everything we do. These core values drive the work and passion of our team members, and they unite our business and customers. The Ecommerce Specialist is responsible for assisting with the day-to-day management and optimization of our online store. This role combines merchandising, content management, promotions, analytics, and continuous improvement, with a focus on testing new ecommerce technologies to drive growth and elevate user experience.

• Assist with testing and QA of new website features, releases, and integrations to ensure functionality works as intended
• Monitor the end-to-end customer journey to identify usability issues, technical bugs, or conversion bottlenecks
• Recommend and help implement solutions to improve site performance, conversion, and user experience
• Evaluate and test new ecommerce technologies that support growth and operational efficiency
• Collaborate with developers and third‑party vendors to resolve issues and optimize platform performance

• Assist with the management of product listings, pricing, promotions, and merchandising across the ecommerce platform.
• Create and maintain product pages, categories, landing pages, and content updates.
• Ensure product data accuracy, including SKUs, images, descriptions, attributes, and compliance requirements.

• Optimize on‑site navigation, category structure, and merchandising strategies
• Assist with A/B testing and conversion rate optimization (CRO) initiatives
• Monitor customer journeys and identify friction points in the purchase funnel

• Set up and manage promotions, discounts, bundles, and coupon logic
• QA promotions to ensure accuracy and a seamless customer experience

• Monitor key ecommerce KPIs (conversion rate, AOV, revenue, traffic, abandonment rates)
• Analyze performance data and provide actionable insights and recommendations

• Serve as a day‑to‑day platform expert for the ecommerce site
• Troubleshoot site issues related to checkout, promotions, product visibility, or integrations

• Bachelor’s degree in marketing, advertising, business, communications, or related field required
• 3 - 5 years of hands‑on ecommerce, digital marketing, or website management experience required
• Google Analytics experience certification preferred
• Familiarity with ecommerce platforms such as Magento, Shopify, Big Commerce, Salesforce Commerce Cloud, or similar. Magento experience preferred.
• Basic knowledge of HTML/CSS or web markup languages preferred
• Familiarity with Google Tag Manager a plus
• Experience testing website functionality, features, releases, and integrations in a production or staging environment
• Ability to troubleshoot common ecommerce issues related to checkout, promotions, product visibility, and site performance
• Hands‑on experience setting up and QA’ing promotions, discounts, bundles, and coupon logic
• Aptitude for data analysis and ability to understand results
• Passion for emerging technologies and researching marketing trends
• Excellent attention to detail
• Excellent interpersonal, written, and oral communication skills
• Ability to manage multiple projects with strict deadlines in a fast‑paced environment
• Ability to work independently to achieve goals and targets
• Ability to organize and prioritize work
• Ability to work in a team environment to achieve team, departmental, and corporate goals
• Critical thinking ability - using logic and…