Information Systems Administrator

Information Systems Administrator – Central Payments

• Manage and oversee day-to-day operations of the internal Help Desk, including ticket flow and issue resolution
• Administer enterprise systems such as Office 365, email, web security tools, and Azure cloud environments
• Partner with managed IT providers to handle escalations, system outages, SLA performance, and ongoing support needs
• Install, configure, and maintain computers, mobile devices, networking equipment, and office technology
• Deploy and manage third-party software applications, hardware, and user access in alignment with company security standards
• Track and maintain IT assets, hardware inventories, and software licensing
• Ensure compliance with corporate security policies related to system access, hardware, and data protection
• Develop and maintain technical documentation, system procedures, and training materials
• Support data-related troubleshooting, documentation, and storage management
• Collaborate with internal stakeholders to improve and optimize information systems and infrastructure

• Make a direct impact by owning and improving core IT operations
• Work cross-functionally with teams and leadership in a growing fintech environment
• Gain exposure to modern cloud-based systems and enterprise technologies
• Be trusted as a key technical resource and partner across the organization

• Strong experience supporting Windows environments and Microsoft 365 applications
• Working knowledge of mobile platforms including iOS, Android, and Chrome OS
• Experience managing help desk or ticketing platforms
• Excellent analytical and problem-solving skills
• Strong communication skills with the ability to collaborate across teams and vendors
• Ability to manage multiple priorities, deadlines, and technical issues efficiently
• A proactive mindset with an interest in improving systems and processes

• Bachelor’s degree in Computer Science or a related field, or equivalent experience
• 3+ years of experience in information systems, IT infrastructure, or systems administration

• Opportunities for professional growth and development
• A supportive team culture where your voice is heard
• An in-person role, offering hands‑on collaboration with our onsite teams and systems

• Mid‑Senior level

• Full‑time

• Information Technology