Guest Service Agent- Canopy Sioux Falls

Position: Guest Service Agent- Canopy by Hilton Sioux Falls Downtown
**"Create Moments Guests Remember - Start at the Front Desk "*
* At
** Canopy Sioux Falls** , we're all about celebrating the spirit of our city - from the beauty of Falls Park to the lively downtown scene right outside our doors  As a
** Front Desk Agent** , you're not just greeting guests...you're welcoming them into the Sioux Falls experience  You'll be the friendly local expert who helps guests feel at home, discover the best of the neighborhood, and leave with unforgettable memories

A front desk agent is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability

** What will I be doing?*
* As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability  Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests
+ Respond to guest inquiries and in a timely, friendly and efficient manner
+ Provide driving and/or walking directions to guests to local destinations
+ Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
+ Assist fellow team members and other departments wherever necessary to maintain positive working relationships
+ Provide or obtain accurate information

** What are we looking for?*
* Since being founded in 1919, Hilton has been a leader in the hospitality industry  Today, Hilton remains a beacon of innovation, quality, and success  This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values  Specifically, we look for demonstration of these Values:

+ Hospitality   We're passionate about delivering exceptional guest experiences
+ Integrity   We do the right thing, all the time
+ Leadership   We're leaders in our industry and in our communities
+ Teamwork   We're team players in everything we do
+ Ownership   We're the owners of our actions and decisions
+ Now   We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

** What will it be like to work for Hilton?*
* Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels  For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value  Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands  (Use the "Apply for this Job" box below). hiltonworldwide com/our brands/index php    Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day   And, our amazing Team Members are at the heart of it all

** Job:
** _Guest Services, Operations, and Front Office_

*
* Title:

** _Guest Service Agent  Canopy by Hilton Sioux Falls Downtown_

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* Location:

** _null_

** Requisition :
** _HOT0C7MA
_

** EOE/AA/Disabled/Veterans**