Medical Payment Specialist

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At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater—join us and discover what it means to create a world‑class culture while making a meaningful impact.

• Caring – We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun – We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful, and more productive work environment.
• Committed – We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
• Egalitarian – We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
• Excellence – We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.

We are growing and we are looking for a Medical Payment Posting Specialist to join our team!

• Ready to live out our core values in patient and team member interactions
• Detail‑oriented, and a critical thinker
• Able to work in a professional manner with exceptional customer service skills
• Flexible and adaptable to change

• Accurately posting electronic fund transfer (EFT), electronic remittance advice (ERA), and check payments to patient accounts.
• Establishing EFT/ERA with insurance carriers.
• Performing daily reconciliation of deposits and verifying data for financial purposes.
• Loading insurance fee schedules to compare reimbursements.
• Answering daily incoming patient/internal phone calls and emails coming to the business office department.
• Running monthly reports to review reimbursements.
• Partnering with the finance team to ensure transactions are handled accurately.
• Maintaining up‑to‑date knowledge of Medicare and insurance industries, understanding how changes may affect payment processing and refunds.

• An associate degree in health information management or a related field desired.
• At least two years experience in billing/insurance or equivalent work.
• Knowledge in medical insurance billing regulations and/or medical terminology helpful.

Vance Thompson Vision offers a full benefits package and competitive compensation, including:

• Medical, dental and vision insurance
• Employer paid benefits: paid time off, retirement savings contributions, life insurance and disability insurance
• A variety of voluntary benefits for you and your family
• $150 shoe allowance for full‑time staff
• Education Allowance Wellness Program paired with a Lifestyle Spending Account

Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.