Assistant Director - Operations

Assistant Director of Operations

Reports to: Director
Role

Summary:


The Assistant Director of Operations supports the daily functioning of the center by overseeing classroom operations, staff support, training implementation, and program quality. This role is highly visible, hands-on, and focused on ensuring smooth daily flow, strong teaching practices, and consistent execution of center policies and curriculum.

• Oversee daily classroom operations to ensure smooth transitions, adequate staffing, and consistent routines

• Assist with maintaining staff-to-child ratios throughout the day

• Step into classrooms as needed to support staffing, breaks, and coverage

• Support opening and closing procedures as assigned

• Identify and address operational issues proactively before they escalate

• Provide daily coaching, guidance, and encouragement to teaching staff

• Support lead and assistant teachers with classroom management, transitions, and routines

• Observe classrooms and provide real-time feedback aligned with center standards

• Assist with onboarding new staff into classroom expectations and daily procedures

• Serve as a point of contact for staff questions related to classroom operations

• Support implementation of center policies, procedures, and best practices

• Assist with staff training, modeling, and follow-up to ensure consistency

• Reinforce licensing standards and internal quality expectations

• Help ensure new initiatives, schedules, and procedures are rolled out smoothly

• Support curriculum implementation across classrooms

• Assist teachers with lesson planning, room setup, and activity ideas

• Monitor classroom environments for safety, engagement, and developmental appropriateness

• Collaborate with leadership to identify program improvements