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Customer Success Mgr./ CSM

Residential Retention & Upsell Specialist - Hybrid

Job in Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listing for: Midco
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading telecommunications provider seeks a dedicated professional to help retain customer loyalty through personalized service and support. The role involves handling inbound calls from residential customers and making proactive outbound calls to exceed revenue goals. Candidates must have at least 1 year of sales or service experience, with strong communication skills being essential. The job offers a hybrid work environment;

candidates will work in the office 1 day a week while working remotely for the remaining days.
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