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Customer Service Rep

Executive Escalations & Quality Response Specialist

Job in Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listing for: Citi
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 41660 - 54340 USD Yearly USD 41660.00 54340.00 YEAR
Job Description & How to Apply Below
A leading financial services organization is seeking an Exec Response Specialist 5 located in Sioux Falls, SD. The role involves providing case reviews on customer complaints, ensuring compliance with policies, and identifying process improvement opportunities. Candidates should have 2-4 years of relevant customer service experience and a high school diploma. Proficiency in Microsoft Excel and clear communication skills are essential.

This full-time position offers a salary range of $41,660.00 - $54,340.00 with competitive benefits.
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