Part Time Customer Service Representative

Exciting opportunity: We've relocated! Brand new, state of the art facility located at 7930 W 41st Street. Join our growing team and become a part of something great!
Do you possess a passion for veterinary healthcare?! Do you identify as fun-loving, innovative and motivated?! If so, I’ve got something great to tell you! All City Pet Care West is a progressive, high quality, family-oriented veterinary clinic located in west Sioux Falls, South Dakota. We are interested in hiring a part-time Customer Service Representative.
This is a fantastic opportunity to let your skill-set SHINE, develop your leadership techniques and become a voice in business development! Scheduling will include occasional weekends. Starting salary will commensurate skill and ability. A passion for pets and their people is a MUST! Applicant must possess the ability to multi-task, strong communication skills and a consistent drive for progression.
For more information on our facility, please see our website at

Basic job responsibilities include:Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software.

Escalates complex matters to senior staff. Minimum of 1 year related experience required.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.