Partner Success Manager

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Are you passionate about building meaningful partnerships and driving success in fintech? Join Central Payments as a Partner Success Manager, where you’ll play a key role in nurturing partner relationships, supporting innovative payment programs, and helping our partners grow alongside us.

• Serve as the primary point of contact for assigned partners, fostering strong, trusted relationships
• Lead regular partner meetings, strategy discussions, and business reviews
• Collaborate with internal teams to ensure accurate communication around billing, invoicing, contracts, and program updates
• Support new partner implementations by participating in onboarding and program launches
• Identify partner goals, challenges, and opportunities, aligning Central Payments solutions to meet their needs
• Act as a liaison between partners, networks, and processors on program-related matters
• Proactively identify risks or issues and escalate as needed to ensure timely resolution
• Track key deliverables and action items to drive partner satisfaction and long‑term growth

• Be a key contributor in a growing fintech company with innovative payment programs
• Work closely with partners and internal leaders to influence real business outcomes
• Gain exposure to complex payment products and program structures
• Join a collaborative, people‑first culture that values strong relationships and accountability

• Strong relationship‑building and partner management skills
• Knowledge of payments and financial products, including prepaid or demand deposit programs and ACH
• Excellent verbal and written communication skills
• Ability to manage multiple priorities in a fast‑paced environment
• Strong problem‑solving and analytical abilities
• A proactive, solution‑oriented mindset

• Bachelor’s degree in business, finance, marketing, or a related field (or equivalent experience)
• 3–5 years of experience in financial services, fintech, or partner/client success roles

• A hybrid work environment with flexibility
• Opportunities for professional growth and development
• A supportive team culture where your voice is heard

Mid‑Senior level

Full‑time

Business Development and Sales