Customer Support and Project Associate - APAC Structured Product Data

Position: Customer Support and Project Associate - APAC Structured Product Data 1-year contract)

Customer Support and Project Associate – APAC Structured Product Data, Singapore (1-year contract)

Join to apply for the Customer Support and Project Associate – APAC Structured Product Data, Singapore (1-year contract) role at Bloomberg
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Description & Requirements

Bloomberg runs on data, and in the Data team we’re responsible for acquiring it and providing it to our clients. We collect, analyse, process and publish the data which is the backbone of our iconic Bloomberg Terminal – the facts and figures that ultimately move the financial markets. We apply problem‑solving skills to identify innovative workflow efficiencies and implement technology solutions to enhance our systems, products and processes, while providing platinum customer support to our clients.

Location

Singapore

Business Area

Data

Reference Number

The Role Will Cover

Customer Support, Process and Manage Structured Product data (including Securitisation, Structured Notes and Derivative Warrants) pipelines, and ad‑hoc projects to tackle client demands.

What You Can Expect from This Opportunity

You will first be onboarded with a training program to build your foundation of Bloomberg knowledge. You will then develop structured product knowledge, learn about our clients and their needs, and build relationships with internal and external stakeholders. The training will teach you financial concepts, data, and the functions of our state‑of‑the‑art Bloomberg Terminal.

The Role

• Understand, process, and manage data within our typical work process
• Provide high‑quality customer support via email or chat
• Work with a diverse team and actively contribute to projects

We Will Trust You To

• Develop and increase structured product knowledge
• Maintain, improve and deliver accurate, high‑quality information for the Bloomberg Terminal
• Assist our world‑renowned client support help desk with escalated client inquiries
• Meet deadlines, set priorities and logically tackle problems
  
  Contribute insights and innovative thinking to projects and tasks outside of day‑to‑day work

You’ll Need To Have

• Business proficiency and above in Mandarin language to support Mandarin‑speaking clients
• Prior experience / strong knowledge and understanding of the financial markets
• Effective project management skills and ability to prioritize tasks in a fast‑paced, changing environment
• Bachelor or Master degree in Business, Finance, Accounting, Economics or equivalent work experience
• Excellent written and verbal communication skills in English, demonstrated in a client‑facing environment

We’d Love To See

• A background in Fixed Income markets

If This Sounds Like You

Apply if you think we’re a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, you’ll need to have legal authorisation to work full‑time in Singapore, without Bloomberg sponsoring your work authorization, to be considered for this role.

Contract will be administered by third‑party vendor as a dispatched worker arrangement with Bloomberg.

Discover what makes Bloomberg unique – watch our video for an inside look at our culture, values, and the people behind our success.

Seniority level

Entry level

Employment type

Contract

Job function

Management and Manufacturing

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