Sr. Underwriting Assistant

Chubb Limited is currently seeking a Senior Underwriting Associate to join the Financial Lines Global Accounts Branch within Global Services located in Simsbury, CT or Philadelphia, PA.

The Underwriting Associate (UA) will contribute to the achievement of the Global Services Branch goals as well as corporate goals relating to the growth, profit, renewal retention, service and producer/client management. The branch is responsible for Financial Lines U.S. policies which are part of an overall account managed on behalf of Chubb’s international zones. The UA will perform research and investigation specific to the binding and policy issuance of an assigned book of business (including but not limited to, Quote and IMP review, Loss Runs Requests, Broker of Record Changes, Endorsements and Systems Maintenance as related to these functions).

The UA will correspond with both local U.S. producers and underwriters as well as overseas underwriters to coordinate the accounts being sent to the Processing Center by completing all necessary templates or work orders for issuance instructions. The UA is responsible for electronic file integrity; ensures internal and external service standards are met to achieve a high level of customer satisfaction.

This position requires no Underwriting authority.

Roles/Responsibilities

• Reviews all Local Policy Implementations against the related quotes or endorsement requests, researches and investigates any inconsistencies of information, and ensures accurate binding and issuance instructions to the Processing Center.
• Compiles and indexes all correspondence applicable to the account in the related customer file.
• Coordinates account processing and servicing by preparing templates and work orders of issuance instructions.
• Coordinates the booking and issuance process with the Processing Center by responding to all questions or pushback received from the Servicing Team.
• Researches and responds to Producer and Overseas Underwriter inquiries and escalates as necessary
• Serves as an additional point of contact for internal and external customers on account related matters and escalates as needed
• Ensures MAX and other tracking systems are updated timely and within service standard metrics.
• Serves as back up to other Underwriting Associates within the Fin Lines Team
• Handles all additional functions as assigned by management, (additional functions may include Meeting Minutes Minder;
  SharePoint repository maintenance; AI Champion.

Duties require the application of strong observational skills and to take appropriate action as a result of these observations. The selected candidate must also be detail oriented, be proficient at multi-tasking, and possess strong organizational skills. In addition, the individual must demonstrate:

• Ability to work both independently as well as operate and contribute positively in a team-based environment
• Possess strong verbal and written communication skills.
• Ability to research, think critically, analyze, prioritize, take initiative, problem solve, and work under pressure to meet critical deadlines
• Ability to respond to changing business priorities
• Ability to take multiple tasks to completion in any given workday
• Ability to track assignments and follow through with others as necessary
• Ability to compile, evaluate and interpret detailed information and data
• Must be organized, energetic, and easily adaptable to change
• Strong data entry and computer skills; proficient in Microsoft Word/Excel/Outlook

DESIRED

QUALIFICATIONS:

• 2+ years of prior insurance underwriting support experience.
• Knowledge of Financial Lines Products and Forms, such as D&O; E&O and Cyber
• Knowledge of electronic systems, basic Underwriting and rating principals

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims…