Retail Events Coordinator/Cashier and Sales Associate Job Simpsonville area,South Carolina USA,Retail

Retail Events Coordinator/Cashier and Sales Associate

Join to apply for the Retail Events Coordinator/Cashier and Sales Associate role at Michaels Stores

Overview

Plan, coordinate, and facilitate events (including kids' birthday parties) within a Michaels store to provide a fun, engaging, and stress-free experience for guests. Deliver friendly customer service by assisting customers and ensuring a quick checkout process. Complete operational tasks such as truck unload, merchandise handling, and maintaining store standards to uphold our Brand Promises.

Responsibilities

Coordinate multiple events simultaneously, including children’s birthday parties and craft classes.

Create a fun and creative environment for clients of all ages.

Demonstrate and instruct craft projects, perform face painting, and other activities.

Manage party add-ons like goody bags and balloons.

Communicate effectively with clients and team members about events.

Handle administrative tasks such as emails, calls, and paperwork.

Adjust event plans based on client feedback and needs.

Create backup or emergency plans as necessary.

Ensure client satisfaction during events.

Maintain cleanliness and safety standards before, during, and after events.

Customer Experience

Assist customers with shopping, locating products, and providing solutions.

Ensure a fast and friendly checkout experience.

Promote and enroll customers in Rewards and Private Label Credit Cards.

Educate customers about Voice of Customer surveys.

Support omni-channel processes like BOPIS and SFS.

Participate in truck unloading, stocking, and planogram activities.

Perform merchandise recovery and store maintenance.

Support store safety, shrink, and compliance programs.

Interact positively and respectfully with all customers and team members.

Cross-train in Custom Framing sales and production.

Participate in store cleanliness activities.

Preferred Skills and Experience

Energetic, enthusiastic personality.
Ability to handle stress and interact effectively with guests and team members.
Excellent people skills.
Experience with children’s events.
Strong communication, organizational, and problem-solving skills.
Retail and customer service experience required.

Physical Requirements and Work Environment

Stand for long periods, move throughout the store.
Bend, lift, carry, reach, and stretch regularly.
Lift heavy items and access high shelves with ladders.
Work includes nights, weekends, and early mornings in a climate-controlled store setting, with some outdoor work.

Additional Information

Applicants must meet legal requirements. Michaels is committed to diversity and inclusion, providing reasonable accommodations upon request. For more details, visit or contact Customer Care at

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Retail Events Coordinator​/Cashier and Sales Associate

Retail Events Coordinator/Cashier and Sales Associate