Dispatcher – Simsponville

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision.

• Receive emergency and non-emergency calls and record significant information.
• Address problems and requests by transmitting information or providing solutions.
• Prioritize calls according to urgency and importance.
• Use radio, phone, or computer to send crews, vehicles, or other field units to appropriate locations.
• Enter data in computer system and maintain logs and records of calls, activities and other information.
• Performs other duties as assigned.

• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guidelines for emergency situations
• Active listener with excellent communication skills
• Sound judgement and critical thinking

• High School Diploma supplemented by a minimum of one year of experience