Assistant Store Manager

Assistant Store Manager Sally Beauty 00731

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Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability.

Essential Function

Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.

Primary Duties

• 30% Brand:
  Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
• 30% People:
  Engages, trains and develops their teams to achieve positive results.
• 30% Operations:
  Ensures execution of all company processes through training, management, analysis and continuous improvement.
• Store Managers effectively manage inventory through ordering and shipment processing.
• 10% Safety/Loss Prevention:
  Ensures the store environment is safe at all times for associates and customers.

Knowledge, Skills/Abilities And Requirements

• High School Diploma or equivalent.
• Must 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Competencies

• Passionate Learner.
• Desire to grow and learn.

• Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations.

• Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success.

• Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment.

• Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company.

• Understands and works to meet the needs of external and internal customers.

• Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives.

• Demonstrates vision and broad perspective to drive business performance.

• Executes and adapts plans, follows through on commitments and keeps up with the pace of the business.

• Analyzes information and objectively evaluates alternatives to make sound decisions.

About Us

Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth.