Membership Manager

Overview

Join to apply for the Membership Manager role at Gold's Gym SoCal Group
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Gold’s Gym is growing fast and looking for a Membership Services Manager to help us provide world-class service to our clubs and members by utilizing in-depth knowledge of company products and programs. We’ll challenge your skills, talents and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold’s Gym employee:

• Assemble and manage a fully engaged and high performing membership team that aligns with company initiatives and culture.
• Ensure that project/department milestones/goals are met and adhere to approved budgets.
• Enforce all club rules, policies and promote proper execution of all procedures.
• Keep the club fully staffed through review of applications, interviewing, and making hiring recommendations to the general manager.
• Manage membership sales generation for their facility.
• Develop and monitor monthly, quarterly and annual metrics including employee retention and satisfaction.
• Train staff to generate leads/new business through member promotions, leads, referrals, and guest passes.
• Manage employees’ performance by coaching, and creating a healthy, positive working environment.
• Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals.

• Ability to use sound business judgment and have strong analytical skills.
• Ability to effectively communicate with constituents.
• Effective listening skills.
• Effective delegation and follow-up skills.
• Effective planning and organization skills.
• Demonstrates ability to create a positive environment.
• Demonstrates willingness and openness for self-development.
• Ability to identify and use resources to improve overall operations.
• Strong leadership qualities coupled with excellent motivational, communication and team building skills.
• College degree preferred.
• Current CPR Certification is required.

• Dedication to our members’ successes and goals.
• Integrity which creates life-long relationships.
• Passion for people in the communities we serve.
• Pride in what we do and who we are.
• Leadership development (ongoing).
• Excellence in execution.
• We are more than a gym; we are a family.

• Work in a fun environment with great people.
• Great benefits package that includes 401k, medical, vision and dental, free gym memberships and discounts.
• Opportunities to grow within the company.

ASK YOURSELF IF YOU HAVE WHAT IT TAKES… COME BE APART OF THE LEGACY TODAY!

Gold’s Gym provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to any characteristic protected by law. In 1965, a small gym was founded on the shores of Venice Beach, California. Fast forward 55 years, and that humble establishment has blossomed into a worldwide fitness powerhouse known as Gold's Gym. With a presence on six continents and over 600 locations, Gold's Gym has achieved iconic status in the fitness industry.

Gold's Gym boasts a culture with unparalleled recognition, with an impressive brand awareness. Our journey to success is rooted in our unique company culture, blending humility, dependability, entrepreneurial spirit, boundless enthusiasm, collaboration, and creativity.

Discover the benefits of Gold's Gym SoCal Rewards, where dedication to fitness pays off with perks for gym visits, referrals, group X training, and more. Perks can be redeemed for instant rewards and savings, including branded swag, select services, and exclusive discounts on merchandise, hotels, and more. Access to deals on concert and sporting event tickets, movie tickets, theme parks, and more is included.

• Mid-Senior level

• Full-time

• Other

• Wellness and Fitness Services