Fitness Service Manager

Overview

Fitness Service Manager role at Gold’s Gym SoCal Group. Lead a team to deliver exceptional service and drive revenue through sales excellence, leveraging knowledge of products and programs to foster a healthy, productive, and engaging community.

• Encourage members to take advantage of diverse fitness offerings and inspire teammates to do the same.
• Build and lead a high-performing membership team aligned with company initiatives.
• Ensure project and department milestones are met within approved budgets.
• Enforce club rules and policies while promoting proper procedures.
• Provide feedback to the General Manager on performance gaps and assist with hiring recommendations.
• Manage personal training sales generation and monitor key metrics.
• Train staff to generate leads and new business.
• Conduct regular meetings with direct reports to review performance and offer guidance.
• Serve as manager-on-duty as needed to resolve member concerns.

• Proficiency in personal training techniques and sales.
• Strong business judgment and analytical skills.
• Effective leadership, communication, and team-building abilities.
• Bachelor's degree preferred.
• Current CPR Certification and National Certification as a Personal Trainer.
• Ability to lift up to 35 lbs, stand for extended periods, and maintain a professional demeanor.
• 5-10 years of multi-unit management experience in sales-driven environments.
• Proven track record of translating strategy into actionable initiatives that drive results.
• Willingness to travel between club locations.
• Fitness Certification from a recognized authority.
• Preferred BA or BS degree, particularly in a sales-related field.
• Bilingual preferred.

• Bonus and commission opportunities based on sales performance.
• Comprehensive benefits package, including a John Hancock 401k and Aflac Supplemental Insurance Options.
• Free gym memberships and employee discounts.
• Opportunities for growth within the organization.

Compensation: $70,000.00 per year

Gold’s Gym SoCal and its affiliated clubs are committed to diversity and inclusivity. We celebrate everyone and provide equal opportunities for all employees, applicants, vendors, and members. Employment decisions are based on merit, competence, performance, and business needs, without discrimination based on race, color, religion, age, disability, or any other protected status.