Bilingual Case Manager

Organization: Silverton Area Community Aid (SACA)

Schedule: 25–35 hours/week

Compensation: $22–$24/hour + benefits

Silverton Area Community Aid (SACA) is a community aid organization serving people who live in or go to school within the Silver Falls School District. We operate a food pantry, provide financial assistance for basic needs, offer education/wellness events, and connect people to additional resources and service providers.

Improving lives by providing food, services, and access to community resources.

A community where all people feel secure, valued, and supported.

At the center of SACA's actions and decisions is our commitment to serve people lacking access to services and experiencing food and housing insecurity. We know people who experience repeat discrimination and systemic injustices are at higher risk of facing food and housing insecurity. At SACA we engage with our community to end hunger and its root causes. We maintain and foster an inclusive environment where people have equitable access to services and resources.

Our goal is to meet the needs of each person, honoring the visible and invisible qualities that make them and their circumstances unique

• Model and promote culturally and linguistically responsive practices
• Model and promote collaborative decision making
• Model and promote Trauma Informed Care
• Model and promote consent, boundaries, and repair
• Maintain physical space to best meet the community’s and program’s needs

• A holistic and compassionate systems thinker
• Community-oriented
• Comfortable with complexity
• Able to discern both the big picture and the details
• Able to take initiative and self‑direct accordingly
• Present, welcoming, empathetic, calm
• Organized and able to balance multiple priorities.

SACA Case Managers serve as a hub for communication, collaboration, and confidential support for community members experiencing food and housing insecurity. Case managers use a holistic, person‑centered approach to identify and address barriers to meeting basic needs, including providing financial assistance and making referrals.

• Provide culturally and linguistically responsive case management services
• Conduct strengths‑based, trauma‑informed intake assessments to determine eligibility for SACA services and make referrals to other programs when necessary
• Develop individualized service plans for community members, as needed, and evaluate progress each month
• Engage consistently with community members to build relationships and rapport through advocacy, follow‑up, and warm handoffs to trusted providers
• Maintain required documentation and data regarding services provided
• Assist community members with applications, appointments, transportation coordination, and navigating social service systems
• Conduct community outreach and maintain active partnerships with service providers in and around Marion County
• Participate in relevant training and meetings at the local, state and/or national level
• Engage respectfully with all staff and be willing to collaborate, support each other, and approach conflict constructively
• Demonstrate commitment to diversity, equity, and inclusion.

• At least1–2 years of relevant experience in nonprofit, community‑based, social services, or case management roles
• Strong critical thinking, problem solving, and interpersonal communication skills
• Experience working effectively with diverse communities
• Comfortable leading when appropriate and supporting when needed
• Ability to learn or use data entry systems and Microsoft 365

• The Case Manager will work on‑site in Silverton, Oregon 25-35 hours a week, reporting to the Program Manager.
• May require occasional weekend and/or evening work.
• Prolonged periods of sitting at a desk and working on a computer.
• Wages start at $22-24 per hour.
• SACA offers a flexible work schedule and, after three months of successful employment, paid time off, 6 paid holidays, a monthly wellness stipend, and a 3%…