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T-Mobile Authorized Retailer Sales Associate

Job in Silver Spring, Montgomery County, Maryland, 20900, USA
Listing for: GP Mobile
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep, Retail Associate/ Customer Service
  • Sales
    Retail Sales
Salary/Wage Range or Industry Benchmark: 17.95 USD Hourly USD 17.95 HOUR
Job Description & How to Apply Below

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Benefits
  • Commission
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Chase at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US. We are seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast‑paced environment, GP Mobile is the place to be! We have full‑time and part‑time positions available.

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team?

Be unstoppable with us!

Job Overview

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services. They thrive in a fast‑paced environment where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry.

They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates work with their team and proactively build skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.

Job Responsibilities
  • Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in-store.
  • Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting‑edge IoT devices.
  • Approaching service and sales needs with composure, integrity, and compassion.
  • Using digital tools in interactions and onboarding to actively demonstrate how coverage stacks up in customers’ neighborhood and why T‑Mobile plans and services will let them live unlimited, feel the love, stay connected and go further.
  • Completing training on T‑Mobile in‑store experience, new skills and processes, knowledge of systems and reference resources.
  • Making the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
  • Handling cash and store operations responsibilities as needed.
  • Collaborating with T‑Mobile employees across channels, including business and customer service, to own the customer experience and resolve issues, create a seamless, run‑around‑free environment, identify and hand off small business leads, and support team initiatives and create an inclusive environment.
The experience you’ll bring
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
  • Competitive drive and proven ability to succeed in a fast‑paced sales environment.
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
  • Effective at balancing customer needs and performance goals.
  • 6 months of customer service and/or sales experience, retail environment preferred.
Here’s what we can offer you in exchange for your world‑class work
  • Competitive base pay (starting at $17.95/hour) plus commission
  • Benefits for part‑time and full‑time associates
  • Medical, dental and vision benefits
  • 401(k) Plan
  • Generous paid time‑off programs
  • Phone service discounts
  • Serious growth potential for your career!
Requirements
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Hi…
Position Requirements
10+ Years work experience
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