Retail Parts Pro Store

Retail Parts Pro

Professional-level sales position in a DIY automotive retail environment. Responsible for providing expert parts and services to customers, troubleshooting, and advanced system knowledge.

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment and completion, safety, open/close duties.

• Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.).
• Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot).
• Provide DIY services including battery installation, testing, wiper installs, etc.

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge skills.
• Operating POS and parts lookup systems.
• Expert at testing and diagnostic equipment for DIY services.
• ASE P2 certified or ASE ready equivalent.
• Advanced solution, project and product quality recommendation ability.
• Advanced parts lookup and sourcing.
• Advanced selling skills for DIY.

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.).
• Speak and write in English;
  Spanish a plus.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence.
• Understand and execute written, oral, or diagram instructions.
• Completed the Parts Knowledge Assessment.
• Basic math accuracy.
• Use Microsoft software effectively (Word, Excel required).
• Strong organizational skills.
• Work an assortment of days, evenings, and weekends as needed.

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

$19.95 per hour – $21.95 per hour.

Benefits information:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.