Education Coordinator

Overview

Crowned Grace International is seeking an Education Coordinator with experience in docent management to recruit, train, and support volunteer guides who educate museum visitors. Your expertise in communication, organization, curriculum development, and audience engagement will contribute to creating meaningful and engaging experiences for visitors of all ages. Supporting the National Museum of Health and Medicine (NMHM), this position offers a chance to make a significant impact, contingent on contract award.

This position will support the National Museum of Health and Medicine (NMHM), located in Silver Spring, MD
. NMHM's mission includes preserving, managing, and promoting the nation's historic medical collections, along with related educational, research, and outreach activities. The NMHM is the permanent steward of the nation's National Historic Landmark medical collection, which consists of human and animal remains, manufactured artifacts, archival materials, and other collections of unique and inestimable clinical, scientific, social, cultural, historical, and economic value.

The NMHM is responsible for its cultivation, preservation, use, and development. The Museum participates in and promotes the awareness of consultation, education, and research activities in military and civilian medicine. It also maintains its own programs of consultation, education, and research, including exhibitions, public programs, visitor services, collections-based research, professional activities, appropriate promotion, and advertising.

The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic, and government clients by administering, managing, and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners.

HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals.

• Suggests and implements guidelines and procedures for the conduct and evaluation of the docent program components: recruits, interviews, and trains docents for the NMHM; supervises docents for selection activities; and regularly reviews service, operations, and fiscal aspects of the docent program.
• Manages volunteers through Volunteer Management Information System (VMIS).
• Consults with NMHM management and staff regarding the suitability and feasibility of using volunteers for the docent program and various NMHM activities.
• Responds to requests from staff for individual and/or group volunteer assistance by devising appropriate methods and procedures for recruiting, screening, and referring qualified volunteers who meet docent or project requirements.
• Provides placement follow-up: orientation, training, counseling, and ongoing supervision and evaluation of volunteers.
• Evaluates performance based on reviews and reports of those who use the volunteers  services.
• Identifies appropriate recipients of recognition.
• Regularly review service, operations, and fiscal aspects of the docent program.
• Conducts debriefing upon termination of service.
• Attends regular meetings or attends other meetings as needed or directed.
• Manages the NMHM tour program.
• Suggests, develops, implements, and evaluates tour programs, including pre- and post-visit supplementary materials.
• Receives tour requests and schedules both guided and unguided group visits to the NMHM.
• Schedules docents and staff to provide tours of the NMHM.
• Provides special tours and presentations upon request.
• Works closely with the different departments of NMHM to coordinate individualized tours and presentations for special requests and groups.
• Manages daily attendance data collection.
• Works with the Public Affairs staff to develop marketing strategies regarding all areas of educational programming.
• Develops programs that are age and skill level appropriate, developmental in nature, meaningful, and highly motivating.
• Participates in the development of exhibitions, providing insights of the general publics and docents  perspectives and sensibilities.
• Coordinates and operates the NMHM s community outreach programs.
• Serves as a liaison between requesting organizations and staff who provide off-site programs.
• Collects all data regarding outreach programs as well as all outreach attendance from participating museum staff.
• Ensures emphasis is to areas which are age and skill level appropriate, developmental in nature, meaningful, and highly motivating.
• Performs outreach programs.
• Cultivates a cooperative relationship between the military and civilian community by establishing and maintaining liaison in the community with civic organizations, youth groups, private associations, educational institutions, national…