Community Health Worker

Community Health Worker

Full Time Employee 1401 - CED Balt Silver Spring, MD, US
6 days ago

Requisition
Salary Range: $48,000.00 To $56,417.00 Annually

The Health and Human Services Department responds to the needs of low‑income Latinos and other immigrants and their families, utilizing service provision models that promote building the power of the immigrant community. This includes community education to prevent problems and build on community interest and assets, and working to impact trends that negatively affect low‑income Latinos and other immigrants. The Health and Human Services Department includes the Health Promotion and Community Access, Legal, and Immigrant Integration programs.

The Community Health/Emergency Social Services Worker (CHW) is responsible for providing a wide range of health education and service navigation support to CASA members in response to needs arising from emergencies, crises, and general illness. The CHW will work within CASA’s Health and Social Services Program on a variety of projects designed to improve health outcomes and address social determinants of health in the immigrant community of Baltimore.

This includes providing service navigation and case management in emergency programming such as eviction prevention, access to food and basic needs, utility assistance, and health coverage enrollment.

The CHW will work alongside a team of Health Promoters to implement culturally and linguistically proficient health education initiatives. These may include outreach, workshops, and one‑on‑one support focused on prevention, early detection, and management of common and chronic illnesses, as well as connecting community members to primary care, mental health resources, and other community‑based services. The CHW will recruit, engage, enroll, and screen community members for participation in health programs and clinics, and support them in overcoming barriers to care such as language, transportation, and documentation concerns.

• Support outreach and education on the different health services in the state
• Support vaccination clinic and events efforts in Maryland alongside the Health and Emergency Social Services Manager
• Support the project team to plan and conduct healthcare enrollment through individual appointments and clinics designed to screen and enroll eligible community members into available healthcare coverage programs
• Work alongside other team members in the CASA Health and Social Services team to provide needed case management and social service navigation and application support for emergency services such as eviction prevention, cash assistance, food security, and health enrollment
• Perform full wrap‑around services triage to community by identifying additional needs and referring members to additional CASA services and programs, e.g., legal services, after‑school programming, adult education, community organizing, and more
• Interview and evaluate individual members and their families to identify social, emotional, mental, physical and economic needs
• Outreach in person in areas where our target population lives and congregates
• Guide community members in person or via telephone through health and social services
• Participate in CASA actions, mobilizations, and events as needed and required
• Understand, process, and promote CASA membership and services
• Must be able to work occasional nights and weekends
• Other tasks as assigned

• High school graduate required
• CHW licensing or some college‑level courses preferred (in social or health sciences)

• Bilingual English/Spanish proficiency required. French proficiency a plus. Professional proficiency in 2 languages a must
• Minimum 1‑year experience working in a customer‑service environment serving working‑class immigrant communities
• Ability to communicate effectively orally and in writing
• Proficiency in Microsoft Office Suite including Word, Excel, and Adobe PDF Professional
• The ability to effectively collaborate with co‑workers and clients face‑to‑face and in meeting settings is required
• Deep commitment to social…