Patient Service Coordinator

Patient Service Coordinator

Location:

Montgomery County, MD (Must be able to travel to Olney, Gaithersburg, Silver Spring).

Work Type:
On‑Site | Full‑Time.

Schedule:

Monday-Friday, 8:00 AM - 4:30 PM.

Employment Type:

Contract (4 months, long‑term potential).

Position Overview

Med Star is seeking two Patient Service Coordinators (PSC) to support high‑volume outpatient practices in the Montgomery County area. This is a long‑term opportunity for candidates with healthcare front‑desk, registration, or patient access experience who are eager to grow within a large hospital network.

Patient Service Coordinators are the first point of contact for patients and play a critical role in delivering an excellent patient experience. The ideal candidate is professional, proactive, detail‑oriented, and personable, with strong knowledge of patient registration and insurance verification.

Key Responsibilities

+ Manage patient intake and registration, including screening for emergent conditions.

+ Verify insurance eligibility, explain patient financial responsibility, and collect co‑payments at time of service.

+ Accurately schedule appointments, referrals, and follow‑ups.

+ Answer phones professionally, triage and prioritize calls, and route messages appropriately.

+ Prepare, scan, upload, and index patient documentation into the electronic medical record.

+ Prepare patient charts and support one provider per day.

+ Handle administrative follow‑up tasks including faxing records, scheduling procedures, and patient messaging.

+ Maintain compliance with departmental policies, quality standards, and regulatory requirements.

Work Environment

+ Work alongside 5 other Patient Service Coordinators.

+ High‑volume outpatient setting.

+ Olney office: 50-60 patients per day.

+ Satellite offices: 30-40 patients per day.

+ Rotation between Olney, Gaithersburg, and Silver Spring locations as needed.

+ Schedules are planned one week in advance.

+ Most likely rotating to at least one other location per week.

+ Free parking at all locations.

Required Qualifications

+ High school diploma required.

+ 2+ years of healthcare experience, specifically in registration, admissions, or patient access.

+ Strong understanding of medical terminology and insurance verification.

+

Experience with Epic, EMR, or EHR systems.

+ Excellent customer service skills with a calm, professional demeanor.

+ Ability to work in a fast‑paced, high‑volume environment.

+ Strong computer skills and attention to detail.

Preferred Qualifications

+

Experience with patient data management and medical records.

+ High‑volume scheduling experience.

+ Candidates who take initiative and enjoy supporting team needs.

+ Recent college graduates with a healthcare  background  are encouraged to apply.

Job Type & Location

This is a Contract to Hire position based out of Silver Spring, MD.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Silver Spring,MD.

Final date to receive applications

This position is anticipated to close on Feb 7, 2026.

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