Director of Clinical Service Line Strategy

Overview

Holy Cross Health is seeking an experienced Director of Clinical Service Line Strategy to join our team!

• Co-lead the service line through a dyad leadership model, partnering with the medical directors and/or physician leaders to align clinical and operational goals with corporate priorities and driving performance excellence.
• Develop, implement, and govern multi-year strategic and business plans (1-, 3-, and 5-year outlooks) that include aggressive Key Performance Indicators (KPIs) and measurable milestones for quality, growth, and financial viability.
• Facilitate and lead the service line's executive governance structure, including Strategic Planning and Clinical Quality Committees, ensuring clear accountability and system-wide initiative implementation through Performance Excellence practices.
• Utilizes process design through the facilitation of TH Leadership Systems and Performance Excellence practices to implement plans and facilitates the implementation of identified initiatives.
• Ensure alignment of service line initiatives with system goals in care coordination, access, quality, finance, and performance excellence.
• Understands day-to-day operations of procedural and testing areas, outpatient clinics, and inpatient specialty services to develop strategic growth plans.
• Optimize resource allocation (staffing, equipment, space) in collaboration with nursing and physician leadership.
• Coordinate clinical standardization across care settings and facilities to support evidence-based practice and care continuity.
• Ensure compliance with all federal, state, and accrediting bodies (e.g., The Joint Commission, infection control standards).

• Bachelor’s degree in Healthcare Administration, Nursing, Business, or a related field required;
  Master’s degree strongly preferred.
• Minimum of 5–7 years of progressively responsible leadership experience in clinical or procedural service line management.
• Proven success in service line development, financial stewardship, quality improvement, and team leadership.
• Strong knowledge of clinical operations, quality standards, accreditation, and healthcare regulations.
• Excellent interpersonal, strategic thinking, and communication skills.

• Comprehensive benefit packages available, including medical, dental, vision, mental health, paid time off, 403B, education assistance and voluntary benefits (pet insurance, accident insurance, hospital indemnity and others) available from first day of employment.
• Work/Life balance with flexible schedules.
• Free onsite parking.
• Opportunities for advancement through the Clinical Advancement Program.
• Our mission and core values are what drives each member of Holy Cross Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.

$121,784 - $188,822/year

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.