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Assistant Director of DD Services

Job in Silver Spring, Montgomery County, Maryland, 20900, USA
Listing for: Rock Creek Foundation
Full Time position
Listed on 2026-01-27
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 70000 - 75000 USD Yearly USD 70000.00 75000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Assistant Director of DD Services role at Rock Creek Foundation
.

Pay Range: $70,000 – $75,000 per year.

Overview: Are you ready to make a real difference in the lives of individuals with intellectual and developmental disabilities, with co-occurring disorders? Join our team at Rock Creek where passion drives everything we do. We believe in empowering individuals to live fulfilling and independent lives. We provide comprehensive support services, fostering growth, independence, and happiness.

Roles & Responsibilities
  • Assist the Director of DD Services with day‑to‑day operations of DDA programs and all staff.
  • Provide oversight, coordination, and supervision of House Management, Residential Coordinators, Day Program Counselors, Behavioral 1:1 Assistants, CDS Program Manager.
  • Hire and train program staff, oversee special projects, licensure of residence, Person‑Centered Plan development, community outreach, and client retention.
  • Ensure compliance with CARF, COMAR, State and Federal regulations and support continuous quality improvement.
  • Assist in developing and managing operational and fiscal activities: staffing, budgets, financial goals.
  • Analyze and document business processes, develop solutions for efficiency, coordinate and implement departmental projects.
  • Conduct and manage trainings, conduct interviews, hire staff, manage references, evaluate, reward, discipline staff.
  • Schedule staff, manage work assignments/rotations, training, vacations, overtime, absences, shift rotations.
  • Process timesheets and payroll.
  • Be on call for staffing and clinical emergencies.
  • Respond to and resolve customer complaints, obtain funding from DDA for consumers.
  • Monitor and record incident reports, submit to compliance officer, document in monitoring system.
  • Assist Director and QA Manager in writing and submitting DDA incident reports within 24 hours.
  • Report and investigate incidents per DDA/MHA policies.
  • Notify CCO of incidents per company and state policies.
  • Assist in creating and implementing annual QA Report.
  • Audit clinical charts, provide feedback and training.
  • Oversee Electronic Medical Record, conduct regular audits.
  • Submit QA incident documentation monthly.
  • Attend mandatory meetings, assist in setup of new houses (licensure, furnishings).
  • Participate in required trainings and maintain regulatory knowledge.
  • Other duties as assigned.
Qualifications
  • Bachelor’s degree in human services or related field; OR associate’s degree.
  • Minimum one year of supervisory experience and/or training.
  • Minimum two years of experience providing support to adults with /DD and SPMI; or equivalent combination of education and experience.
Supervisory Responsibilities

Manages assigned departmental employees. Responsible for overall direction, coordination, and evaluation of services, conducting hiring, performance appraisal, rewarding and disciplining employees, and resolving complaints.

What We Offer

Annual Salary: $70,000 – $75,000.

Benefits include:

  • Schedule:

    Monday-Friday 8:30am – 4:30pm.
  • Robust Retirement Plan – 403(b) with company match.
  • Health Coverage – medical, dental, vision.
  • Paid time off and birthday off.
  • Training & growth – development programs and career advancement.
  • Inclusive culture.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Wellness perks – annual initiatives, access to Calm app.
  • Recognition & rewards – Awardco platform, referral program.
  • Exclusive discounts via Fun Ex.
  • Comprehensive insurance: life & AD&D, short‑/long‑term disability, optional legal assistance, transferable life insurance, pet insurance, critical illness, accident, hospital indemnity.
  • Flexible spending accounts (FSA).

We believe diversity of background and experience leads to better collaboration. A positive attitude, passion, personal growth desire, and ability to help individuals heal, recover, and thrive are essential.

Disclaimers

Rock Creek Foundation aspires to create an organization that values collaboration, innovation, creativity, and inclusiveness. All members must uphold these values.

Rock Creek Foundation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform this job. Rock Creek Foundation participates in E‑Verify. http://www
1.eeoc.gov/employers/upload/

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