Bilingual Front Desk Lead– Pediatric Dental Practice

Bilingual Front Desk Lead – Pediatric Dental Practice

📍
Silver Spring, MD

Do you love structure and smiles? Leadership and laughter? We’re looking for a confident, people-centered Front Desk Lead to lead the heartbeat of our pediatric dental practice.

This is a hands‑on leadership role for someone who thrives in a fast‑paced, family‑focused environment and believes great care starts behind the scenes.

Everything we do is rooted in:

• Commitment – to our patients, our team, and doing things the right way
• Compassion – for children, parents, and one another
• Connection – building trust, teamwork, and long‑term relationships

If these resonate, you’ll fit right in.

• Experienced dental front desk lead (pediatric experience a big plus)
• Organized, proactive, and calm under pressure
• A natural leader who sets expectations and follows through
• Warm, professional, and great with families and teams
• Values accountability, teamwork, and continuous improvement
• Bilingual as a high percentage of our patients are Spanish speaking.

• Competitive pay based on experience
• Supportive leadership that trusts you to lead
• A positive, upbeat, kid‑friendly environment
• Stability, growth, and long‑term opportunity
• A team that truly lives the 3 C’s—not just talks about them

• Lead daily operations of a busy pediatric dental office
• Coach, motivate, and support front desk and clinical teams
• Create an exceptional experience for kids and parents—from first call to checkout
• Manage schedules, staffing, workflows, and office performance
• Oversee billing, collections, insurance, and reporting
• Ensure compliance with OSHA, HIPAA, and pediatric dental standards
• Partner with doctors and leadership to grow the practice and the culture

• 3+ years of dental front desk experience (pediatric preferred)
• Strong working knowledge of dental scheduling, insurance, and billing workflows as well as OR scheduling for outpatient sedation appointments.
• Experience leading, training, and motivating teams
• Excellent organizational, communication, and problem‑solving skills
• Comfortable managing multiple priorities in a fast‑paced environment
• Proficiency with dental practice management software (Denticon, or similar)
• Solid understanding of HIPAA, OSHA, and dental office compliance
• A leadership style that reflects Commitment, Compassion, and Connection

If you’re ready to lead with Commitment
, serve with Compassion
, and build real Connection
, we’d love to meet you.

👉
Apply today and help us create a lifetime of healthy smiles.

The pay range for this role is:

20 - 27 USD per hour(HKD)