Front Desk Coordinator

Description We are seeking a detail-oriented Front Desk Coordinator to join our team in Silver Spring, Maryland. In this Contract to permanent position, you will play a vital role in ensuring smooth day-to-day operations by delivering exceptional customer service and maintaining an organized and welcoming office environment. This role is integral to supporting both staff and visitors, and we seek someone who thrives in a dynamic setting.

Responsibilities:

- Manage incoming calls effectively, including triaging inquiries and directing them to the appropriate individuals.

- Welcome visitors warmly and assist them by providing accurate information or connecting them with the correct department.

- Resolve conflicts efficiently to ensure a positive experience for all parties involved.

- Coordinate office tasks such as sorting and distributing mail, maintaining supplies, and handling administrative duties.

- Ensure the reception area is organized, presentable, and conducive to a welcoming environment.

- Provide support for office coordination activities, including scheduling and communication tasks.

- Utilize multi-line phone systems to handle incoming calls with efficiency.

- Maintain a proactive approach to multitasking and prioritizing responsibilities in a fast-paced environment.

- Deliver concierge-style services by anticipating and addressing the needs of guests and staff.

- Collaborate with team members to ensure smooth communication and workflow across the office. Requirements - Proven experience in receptionist or front desk coordination roles.

- Strong customer service skills with the ability to handle inquiries and complaints in a courteous manner.

- Proficiency in managing multi-line phone systems and answering inbound calls.

- Excellent organizational skills and attention to detail.

- Ability to multitask and prioritize tasks effectively.

- Detail-oriented approach with exceptional interpersonal communication skills.

- Competence in handling light administrative duties and office coordination tasks.

- Familiarity with concierge-style services and delivering a positive guest experience. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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