Community Liaison

Overview

We are hiring a Community Liaison for our Sierra Vista location to build partnerships and grow topline revenue.

• $55,000-$85,000 per year + Performance Bonuses
• Full benefits
• 401(k)
• Profit Sharing
• PTO (4 Weeks)
• Paid Holidays
• Company car

Right at Home of Southern Arizona was founded in 2013 and operates office locations in Tucson, Green Valley and Sierra Vista, and in Henderson, NV. Our purpose is to improve quality of life by helping people navigate the aging journey. We help veterans and older adults do the things they love to do so they can live the way they want to live.

We are actively serving 1,000 clients. Our clients are veterans and older adults who wish to remain living independently at home and may require companionship, help around the house, personal care or cognitive and dementia support.

We are hiring a COMMUNITY LIAISON in SIERRA VISTA to create growth and opportunity. If you have experience developing relationships with community partners and increasing referral activity in the senior care space—or think you may enjoy this type of work—this role will be a great fit!

• Drive growth of number of clients, weekly service hours provided and revenue.
• Overcome obstacles, generate unique approaches and constantly hunt for opportunities.
• Prioritize and segment B2B referral sources/community partners and develop relationships that generate a constant flow of high value long-term home care clients.
• Make sales and educational presentations, connect with people of varied backgrounds at all levels of senior services, health care, and professional organizations to generate referrals.

• Follow a clear outside sales process and focus on results, with a strong strategic business sense.
• Spend 90% of your time meeting with referral partners via a mix of cold calls, warm calls, and pre-set meetings.
• Keep meticulous records and urgently follow-through on action items and opportunities to maximize revenue growth.
• Collaborate with marketing, client experience and senior management to accomplish the greater good for the company, our partners and our clients.

If you have earned a bachelor’s degree and are willing to spend at least 45-50 hours per week working, learning and hitting these numbers consistently, you will be recognized and rewarded for the value you create for our team, clients and employees.

• General work hours include occasional after hours and weekend work.
• This includes sharing responsibility for after hours prospective client inquiry calls (nights, weekends, holidays) on a rotational basis with other members of the team.
• We measure and reward results over effort.

• $55,000-$85,000 salary
• Performance bonuses
• 401k plan
• Profit sharing
• Medical, Dental, Vision, Life
• PTO
• Paid Holidays
• Company Car

Our company runs on EOS (Entrepreneurial Operating System). As a Client Care Manager and member of this team you will have a leader who:

• Gives clear direction
• Makes sure you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately
• Takes time to truly understand your role and how you can help the company
• Makes expectations clear
• Communicates well
• Has effective meetings
• Meets one-on-one with you quarterly or more often
• Rewards and recognizes your performance
• If you do not embrace these values, you may not enjoy being part of our team; if you are aligned, apply now so we can start the conversation.

Let’s start talking about living. Apply today to begin the conversation!